Reference

How 7dgames Handles Your Personal Information

Your account data, wallet details, and activity on 7dgames are handled with clear rules about what we collect, why we collect it, and how long we keep it.

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7dgames How 7dgames Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of any deletion or access request.
Live Chat Open the chat window from your account dashboard to speak with our support team directly about a privacy concern or to ask how your data is being used.
Account Settings Some data preferences — like marketing communications — can be managed directly inside your account settings without contacting support at all.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected by OTP verification on login and any time a withdrawal is initiated. We do not store your bKash or Nagad PIN — those stay inside your wallet app.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. You can clear these from your browser at any time without losing your account.

Data Retention

Transaction records, including Rocket and Nagad payment history, are kept for as long as required by applicable financial regulations. Account data is removed within a reasonable period after a confirmed deletion request.

Requesting Changes

You can request a copy of your personal data or ask us to correct inaccurate details by contacting support. Identity verification is required before we action any such request.

Common Questions About Your Privacy on 7dgames

These are the questions we hear most often about how personal data works on the platform. If yours is not here, reach out through live chat or email and we will get back to you.

We collect your name, email address, phone number, and the payment method you register — such as bKash or Nagad. We also log device and session data to keep your account secure.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with any authority that requires it under applicable law. We do not sell your data.

Contact our support team via live chat or email with your account details. We will verify your identity first, then send you a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through support. Some transaction records may be retained for the period required by financial regulations, but your account profile will be removed.

We never store your mobile wallet PIN or full account credentials. Payment flows go through the wallet app directly, and we only record the transaction reference and amount on our side.

This policy applies to all accounts. Whether you can access the platform at all depends on your local law and the eligible regions we serve — check local regulations if you are unsure.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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