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Terms and Conditions That Govern Your Account

These terms set out what you agree to when you open and use a 7dgames account — covering deposits through bKash, Nagad, and Rocket, how your wallet works, and what we expect from you.

Account EligibilityWallet & Payment RulesbKash, Nagad, RocketAccount Suspension PolicyGoverning Jurisdiction
7dgames Terms and Conditions That Govern Your Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you want to raise a concern about how they have been applied to your account, our support team handles terms-related queries directly. You can reach us through live chat, email, or your account message centre — whichever works for you.

Live Chat Open the chat widget from any page while logged in. Our team can clarify specific clauses or walk you through an account decision.
Email Support Send a detailed query to our support address from your registered email. We respond to terms and account questions in writing.
Account Message Centre Log in and use the message centre for a written record of your query and our response — useful for formal terms disputes.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights

We take the security of your account and the accuracy of your wallet balance seriously. Here is how we manage the key areas these terms touch on.

Account Security Your account is protected by password and OTP verification. We never ask for your PIN or full password through chat or email — any such request is not from us.
Data Retention We retain account and transaction records for as long as required by applicable law and our internal audit obligations. You can request a summary of your data through support.
Wallet Accuracy Every bKash, Nagad, and Rocket transaction is logged against your account in real time. If your balance looks wrong, raise it with support and we will pull the transaction log.
Requesting Changes To update your registered details or request account closure, contact support through the message centre with your account ID and the change you need.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens or uses a 7dgames account. Eligibility depends on your local law and the regions we currently serve — check that before you proceed.

We notify you through your registered account when terms are updated. Continuing to use the platform after that notice means you accept the revised version.

The account side of every transaction is governed by our terms. The transfer itself also falls under the payment provider's own rules — both sets apply at the same time.

Contact support through the account message centre with your account ID and the specific decision you want reviewed. Written queries get a written response we can both refer back to.

Yes. We may suspend or close an account if we find a breach of these terms, including providing false registration details or activity that violates applicable law in your region.

Send a data request through the support message centre from your registered account. We will provide a summary of the records we hold in line with our retention policy.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.